Terms & Conditions

Last Updated: 11/25/25

Welcome to The Rear End Shop (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or contacting us for automotive repair or related services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old and legally able to enter into this agreement. If you do not agree with these terms, please do not use the website.

2. Services

The Rear End Shop specializes in automotive repair, including differential repair, axle services, wheel bearings, and general driveline components.
We reserve the right to modify, expand, or discontinue services at any time.

3. Estimates & Pricing

All service estimates are based on the information provided at the time of inspection. Estimates may change if additional issues are discovered during repair.
We will notify you of any required changes and obtain approval before continuing work.

4. Customer Responsibilities

Customers agree to:

• Provide accurate vehicle information.

• Authorize repairs before work begins.

• Pick up vehicles promptly after service completion.

• Pay for all approved services and parts.

We are not responsible for loss or damage caused by failing to retrieve a vehicle in a reasonable time.

5. Warranty

Warranty varies depending on the service and parts used. Specific warranty details will be provided at the time of service.
Warranty does not cover misuse, neglect, modifications, or damage caused by unrelated vehicle issues.

6. Limitation of Liability

The Rear End Shop is not liable for:

• Damages resulting from misuse or improper maintenance of your vehicle.

• Loss of income, rental costs, or indirect damages.

• Personal items left in vehicles.

Our maximum liability is limited to the total amount paid for the service in question.

7. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the property of The Rear End Shop and may not be copied or used without permission.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the content, privacy practices, or accuracy of third-party sites.

9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of any changes.

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Privacy Policy

Last Updated: 11/25/25

The Rear End Shop (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

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1. Information We Collect

A. Information You Provide Directly

• Name

• Phone number

• Email address

• Vehicle details (year, make, model, issues)

• Messages or inquiries submitted through forms

B. Automatically Collected Information

When you visit our site, we may collect:

• IP address

• Browser type and version

• Device type

• Pages visited

• Cookies and tracking data

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2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide estimates and schedule appointments

• Improve website performance and customer experience

• Send updates, service reminders, or promotions (you may opt out anytime)

• Maintain internal records and business operations

We do not sell your data.

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3. Sharing of Information

We may share your information only with:

• Service providers who support our website or business operations

• Legal authorities when required by law

• Payment processors (if used online)

We do not share personal data for marketing with unrelated third parties.

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4. CCPA Compliance (California Consumer Privacy Act)

If you are a California resident, you have the following rights under the CCPA:

A. Right to Know

You may request information about:

• What personal data we collect

• The categories of data collected

• How your data is used

• Whether data is disclosed and to whom

B. Right to Delete

You may request that we delete your personal information, except where retention is required by law (for example, invoices and service history).

C. Right to Opt-Out of Sale of Personal Information

We do not sell personal information.

D. Right to Non-Discrimination

We will not deny services, charge different prices, or provide different levels of service if you exercise your CCPA rights.

How to Submit CCPA Requests

You can submit a request by:
📞 Phone:(209) 869-1234
📍 In Person: 2372 Patterson Rd, Riverbank, CA 95367

We may request verification to protect your information.

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5. Cookies & Tracking

We may use cookies to improve website functionality and analyze site traffic.
You can disable cookies through your browser settings, but some website features may not function correctly.

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6. Data Security

We use reasonable administrative and technical safeguards to protect your information.
However, no online transmission is completely secure, and we cannot guarantee absolute security.

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7. Children’s Privacy

We do not knowingly collect information from anyone under the age of 13.

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8. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page.

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